Quantum Metals New Zealand
REFUND & RETURNS POLICY
Trusted precious metals dealers. We accept Bitcoin as payment via BTCPay.
Refund and Returns Policy
Overview
Your precious metals purchases are non refundable. You are entering a legally binding contract to buy the Metals when you place your order.
This can not be reversed due to the nature of the precious metals supply chain and the way it functions.
Refunds
We do not offer refunds. All sales are final. Your purchase is legally binding due to the nature of how the Bullion supply chain functions.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@quantum-metals.co.nz.
Shipping returns
Please send us an email at info@quantum-metals.co.nz. to discuss this.
Need help?
Contact us directly at info@quantum-metals.co.nz for questions related to your purchase. Thank you.